Online applicants are hereby informed that online passport application, may require fresh fingerprints forms through an auto-generated emails (03) times at their registered email addresses if their fingerprints form were rejected/unverified consecutively due to quality parameters set forth in fingerprints system.
In case these fingerprint forms are found rejected/unverified despite 03 times consecutive attempts, online automated system will withhold issuance of online passports. However such online applicants may approach nearest RPO/Preferred Foreign Mission (as applicable) for issuance of passports renewal category on the basis of fee authorization issued by DGI&P Headquarters for utilization of passport fee deposited by online applicants through their credit/debit cards.